The New York State Thruway Authority has recently learned of an email phishing scam which appears to be an attempt to collect unpaid tolls. An example of this email is shown below.
Be advised that this is not an authorized communication from E-ZPass, the New York State Thruway Authority or any other toll agency associated with E-ZPass.
The authority advises New Yorkers not to open or respond to such a message. The safest thing to do is to delete the email.
The E-ZPass Service Center does not send out email invoices for payment. If you owe money for using E-ZPass on a toll facility, the E-ZPass service center will send an invoice through the US Postal Service for payment.
If you have any questions about the validity of any message received from E-ZPass, please contact the E-ZPass New York Customer Service Center at 800-333-8655.