RESPONSES TO OMBUDSMAN’S ALERT: WINDOWS 10 IMPOSED BY MICROSOFT

MICROSOFT 10 A DISASTER FOR PEARL RIVER SENIOR

To the Editor,

I thank your ombudsman Dr. Alpert and his alert about Microsoft’s imposition of Windows 10 on the users of Windows. I did not want it on my computer but Microsoft was unrelenting in pressuring me and I am sure other users to switch to Windows 10. I already had a very unfavorable experience with the switch over on another computer of mine so I desperately tried to avoid the downloads that Microsoft encouraged me to download on a daily basis. Then they suddenly gave me a countdown when the switchover was to occur. I always delayed it but somehow the switchover was implosed against my will! Now my computer is very slow, my AOL account operates very inefficiently, my emailing ability has been drastically effected, my contact addresses are inaccessible and I have long pauses when I try to write any messages. I cannot afford to pay someone to undo all the harm Microsoft has done to my computer against my will. Please find some way for us to redress this awful unjust circumstance imposed on many including seniors like myself.

Sincerely,
Tom Brennan
Pearl River

###

CONSUMER REPORTS RUNS WITH MICROSOFT 10 ISSUE

To the Editor,

In reading your Ombudsman Alert column entitled “Windows 10, Microsoft’s Major Mismatch,” I was particularly concerned for the senior citizen whose PC was “updated” to Windows 10 even though one or more of its program drivers was incompatible with Windows 10 (formerly my own PC did not fall into this category). I have personal knowledge from other senior citizens for whom this has led to considerable and unnecessary expenses to get their computers to operate properly again!

It is noteworthy that Consumer Reports Online, on Saturday, June 4, exactly two days after your piece on the issue, discussed this Windows 10 upgrade and confirmed that PC owners were generally not even made aware that this upgrade already had taken place. What does this say of Microsoft’s “concern for the “average” PC user?

Thank you for your most timely and informative article on Windows 10

Sincerely,

Marcia L.
Nanuet

###

CRONIN ALSO DISAPPOINTED IN MICROSOFT “UPGRADE”

To the Editor,

I read this article because my own personal experience with the Windows 10 upgrade was not positive. I had to go back to Windows 8.1 because so many apps would not work under Windows 10 on my computer. This upgrade should definitely be an optional one.

Sincerely,
George Cronin